Merlin and X² Manager are the foundation of the ERIC Paris Salon Management System.
Without it we are lost. Salon managers can easily see how their staff as individuals and the salon as a whole are performing.
At the office level, we can see at any moment how the salons are performing at any level staff, salon, brand and group level.
In addition, maintenance of Merlin via X² Manager makes changes easy.
X² Manager allows us to remotely update prices and change services without ever interrupting the operations of the salon. The Ikosoft staff is very helpful in customizing the application to our needs when necessary.
Merlin and X² Manager are an every day part of our salon operations without it we could not manage well our salon chain.